Last updated: October 6, 2026
These terms cover your use of theagenthood.com and the booking and payment pages we send you. They are an agreement between you and AgentHood Operators LLC (“AgentHood,” “we,” “us”), a New York limited liability company. By using the site, booking a call or paying for an audit, you agree to them.
If you become a monthly client, you will sign a separate Services Agreement. That agreement governs the monthly service, and where it conflicts with these terms, the Services Agreement controls.
1. The website
The site describes what we build and how we work. It is general information, not advice for your particular business. The product demonstrations on the site are simulations built to show how an agent behaves. Dollar figures on the site are industry estimates for independent New York venues or simulated demo results. They are not a client’s results and they are not a forecast of yours.
2. Discovery calls
A discovery call is free and carries no obligation. You can reschedule or cancel from the confirmation email. Scheduling is handled by Calendly, whose own terms apply to the scheduler.
3. The Pulse Audit
The Pulse Audit is a paid, on-site review of your operation: a walkthrough of about 90 minutes during a slow shift, followed by a written report that puts a dollar estimate on your three largest revenue leaks.
- Fee and payment. The fee is the amount shown on the booking page, paid in advance by card through Stripe.
- Credit. If you sign a Services Agreement within 14 days of the walkthrough, the audit fee is credited in full against your first month.
- The report is yours. You keep the report whether or not you hire us.
- Rescheduling. You may reschedule at no charge with at least 24 hours’ notice.
- Cancellation and refunds. If you cancel before the walkthrough takes place, we refund the fee in full. Once the walkthrough has taken place the fee is non-refundable.
- What it is not. The report gives estimates based on what you show us and on comparable venues. It is not an accounting, legal or tax opinion, and it is not a guarantee of savings or revenue.
4. Monthly services
Monthly services are provided only under a signed Services Agreement, which sets the package, the fee, the term and how either side can cancel. Fees are flat and monthly, billed in advance and charged automatically to the card or bank account you put on file. We do not take a percentage of your sales.
If a payment fails, we may retry it and will email you a secure link to update your payment method. Fees are exclusive of any sales tax we are required to collect.
5. You approve what goes out
Our agents draft and you approve. Nothing is sent to a guest, posted or ordered under your venue’s name until your authorized contact approves it, unless you have told us in writing to automate a specific action. You are responsible for the content you approve and for having the consents the law requires for messages sent to your guests.
6. AI and results
Our services use artificial intelligence, including third-party models. AI output can be wrong, incomplete or oddly worded, which is why your approval comes first. We make no promise about revenue, bookings, ratings, search ranking, cost savings or any other business outcome.
7. Acceptable use
Please do not misuse the site: no attempts to break, overload or gain unauthorized access to it, no scraping it to build a competing product, and no use of it for anything unlawful. We will not help anyone post fabricated reviews, impersonate a person, or send deceptive or unlawful messages.
8. Our content
The site, the demonstrations, our agents, and our name and logo belong to AgentHood. You may view and share links to the site. You may not copy, resell or reuse our materials without written permission.
9. Third-party services
The site links to or embeds services run by others, including Calendly, Stripe and Instagram. They operate under their own terms and privacy policies, and we are not responsible for them.
10. Disclaimer and limit of liability
The site is provided “as is.” To the fullest extent the law allows, we disclaim implied warranties, and we are not liable for indirect, incidental or consequential damages arising from your use of the site. For a paid audit, our total liability is limited to the fee you paid for it. Liability for monthly services is set out in the Services Agreement. Nothing in these terms limits liability that cannot be limited by law.
11. Privacy
Our Privacy Policy explains what information we collect and how we use it.
12. Governing law
These terms are governed by the laws of the State of New York. Any dispute will be brought in the state or federal courts located in New York County, New York. Before filing anything, we each agree to spend 15 days trying in good faith to resolve it directly.
13. Changes
We may update these terms. The new version takes effect when posted here, with the date at the top updated. A change does not alter the terms of an audit you have already paid for or a Services Agreement you have already signed.
14. Contact
AgentHood Operators LLC
New York, NY
[email protected]
(917) 386-3795