What Sommelier Agent does
Wine bars live on three moments: the second pour, the pairing and the bottle upgrade — and a busy floor misses all three. The fourth compounds: knowing what a returning guest already loves.
Plugs into
Built for
Sommelier Agent
- ✓It remembers every guest
- ✓It makes the somm's play
- ✓It counts honestly
Plugs into
- ▸Vivino
- ▸Toast
- ▸Retail attach
- ▸Any POS
Where the money goes
Three leaks Sommelier Agent closes
The pour nobody ordered
By-the-glass drives 60–70% of wine revenue at 70%+ gross margin. But a guest who can't catch anyone's eye simply stops ordering — and the pour you never sold was the best margin on your menu.
The pairing never suggested
Venues whose staff confidently suggest food pairings convert interest into bottle sales at rates 30–40% higher than those relying on a printed list. On a full Friday, no one has time to make that suggestion twelve times.
The regular nobody remembers
Your best server knows thirty regulars by palate. Then they leave — front-of-house turns 41% a year — and the knowledge walks out with them. The history sits in your POS; no one can use it in the eight seconds it takes to greet a table.
Dollar and percentage figures are industry estimates for independent New York venues, or simulated demo results. Your real baseline gets measured on site during onboarding.
How it works
Three steps, no new software
It remembers every guest.
Guests scan once and order from their seat. From visit two on, the agent knows what they poured, rated and voted for — built from your own order history, never a data broker. Your somm's memory, at every table.
It makes the somm's play.
It tracks pace and party size, then acts: glass-to-bottle math when three picks converge, the crostini that belongs with the Sancerre, a flight poll that tells you what to pour next — in seconds, never pushy.
It counts honestly.
Non-alcoholic pours, a Cellar Passport that brings regulars back for the next region, and a take-home bottle at check where licensed. Organic orders are never claimed as lift — you see only what the agent caused.
Why AgentHood
Built for your room, not a chain
The great wine bars run on one person's palate and one person's timing. When that person is at table four, tables six through twelve are on their own. We built this for them — your list, your voice, honest numbers.
— Jason PieroniFounder, AgentHood Operators
You approve every word
Nothing this agent says to a guest goes out without your tap. Sensitive moments route to your phone, your voice is set from your own menus and the way you actually talk, and you can turn any behaviour off in one message.
Works even better with
The rest of the stack
Sommelier Agent