AI agents for delivery-heavy New York restaurants

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Your wedge: Delivery Profit Guardian

“The platforms are quietly eating far more than New York lets them charge. The auditor finds every leak and sends you a P&L digest each Monday.”

Delivery Profit Guardian audits every delivery order, refund and fee line across DoorDash, Uber Eats and Grubhub. It flags fraudulent refunds and billing errors, checks every charge against the 15% commission cap New York law puts on these platforms, files disputes with evidence inside each claim window, and sends you a true net delivery P&L every Monday morning.

Plugs into

DoorDashUber EatsGrubhubWorks with any POS

Full Delivery Profit Guardian breakdown →

Fee audit Monday 7:00 AM

🚩

Refund — photo evidence doctoredDoorDash · order #4471

+$84.20

🚩

Processing markup above capUber Eats · 214 orders

+$612.40

🚩

Driver cancelled, never reconciledGrubhub · 9 orders

+$233.10

⌛

Claims still in flightNot counted as won

$418.00

Recovered this month$929.70

What it’s closing

Three leaks in a room like yours

Leak No. 1

Fraudulent refunds

2–3% of your delivery sales vanish to order disputes — and up to 60% of refund claims involve customer fraud, including AI-doctored food photos filed for automatic refunds. You lose the food, the labor and the revenue.

$1,200–$1,800 / motypical loss, est.

Leak No. 2

Billing & reconciliation errors

About 7% of orders change mid-flight — driver cancels, items 86'd, address swaps — and never reconcile against your payout. Single-location audits have caught six figures in invalid platform fees over time.

$300–$900 / motypical loss, est.

Leak No. 3

Hidden junk fees

New York caps base commissions at 15% — so platforms shifted to inflated processing markups, phone-order routing fees and relabeled surcharges that add an extra 2–15% back on top.

$500–$2,000+ / motypical loss, est.

Figures are industry estimates for independent New York venues or simulated demo results. Your real baseline gets measured on site.

Then these

Where Delivery-Heavy usually go next

Nobody buys the whole suite on day one. This is the order that tends to make sense for delivery-heavy operations, once the first agent has earned its keep.

📦

Expeditor Agent

The pickup handoff, handled

How it works →🤖

AgentReady

Readable. Selectable. Bookable.

How it works →⭐

Review Response Agent

Reputation, on autopilot

How it works →⚡

Pulse Agent

You run the room. Pulse runs the report.

How it works →

Delivery-Heavy

Questions delivery-heavy operations ask

Do you need my POS to start?

No. It works from the platform reports you already receive. That's deliberate — most operators want proof before wiring anything into their POS.

Will disputing hurt my standing with the platforms?

Disputes are a normal part of every platform's published merchant process, with defined windows and evidence rules. The agent files inside those rules. What's abnormal is the roughly 73% of valid claims nobody ever files.

What about the courier chaos at my front door?

That's Expeditor Agent — staging shelves, held couriers and pickup-code checks so the right bag leaves with the right driver and your host stays with your guests.