What Reservation Recovery Agent does
In New York, roughly one in five booked seats never shows — and by the time your host notices the empty chair, it's too late in service to fill it.
Plugs into
Built for
Reservation Recovery Agent
- ✓It confirms
- ✓It refills
- ✓It protects & reports honestly
Plugs into
- ▸Resy
- ▸OpenTable
- ▸Tock
- ▸Any reservation book
Where the money goes
Three leaks Reservation Recovery Agent closes
The no-show
A confirmed table holds prime real estate at peak — then nobody walks in. At a ~20% no-show rate, that's one seat in five you staffed, prepped, and turned away walk-ins to protect, sitting empty at 8pm.
The late cancel
A guest cancels at 6pm and the table just dies there. Your host is slammed on the floor, nobody works the waitlist, and a seat that could have turned twice sits dark for the rest of the night.
The big-party gamble
A 6-top books for Saturday with no deposit on file. One no-show doesn't cost you a cover — it blows a whole section, and you had a waitlist you could have seated in its place.
Dollar and percentage figures are industry estimates for independent New York venues, or simulated demo results. Your real baseline gets measured on site during onboarding.
How it works
Three steps, no new software
It confirms.
A two-touch SMS at 24 hours and 3 hours out asks every guest to confirm or cancel — polite, on-brand, automatic. Intent surfaces while there's still time to act on it, on every single cover.
It refills.
The moment a table cancels, the agent works a standby list it built for you — Resy Notify, “we're full” callers, and turned-away walk-ins — and books the open seat in seconds. No waitlist? It grows one for you.
It protects & reports honestly.
Deposit holds on 6+ tops, a 7-day win-back on no-shows, and a weekly tally that splits recovered dollars from protected ones — holds are never counted as won until the guest sits.
Why AgentHood
Built for your room, not a chain
The big reservation platforms were built to fill their own networks, not to fight for your specific empty table on a Tuesday. We built this for independents — the rooms where one no-show six-top actually stings. Every seat recovered goes back on your books, and the math traces to a named guest.
— Jason PieroniFounder, AgentHood Operators
You approve every word
Nothing this agent says to a guest goes out without your tap. Sensitive moments route to your phone, your voice is set from your own menus and the way you actually talk, and you can turn any behaviour off in one message.
Works even better with
The rest of the stack
Reservation Recovery Agent